Dear business,
     I must sadly inform you that your exclusive use of frames and/or java
has cost you a potential customer.  I, like great number of Internet
users, log on to the WWW via a frames/java-incapable browser.  It is the
mark of a smart business which explores the powerful marketing potential
of the Internet, yet excluding a significant portion of your market from
viewing most or all of your web site conjures quite a different image.
Indeed it is also frustrating for those of us who are eager to conduct
business over the Internet, yet suddenly discover that our browsing
software is no longer supported.  Even more frustrating is knowing that a
simple text or no java/frames alternative could be supplied.  The better
businesses on the WWW offer this service.  Nonetheless, the unhappy trend
is to simply tell the user to upgrade his software.  For many of us this
is not an option, as our hardware cannot support it.  Your business has
obviously invested a good deal of thought, time, and money in bringing
your site to the WWW, so why do an incomplete job of it?  Let us low-techs
view your site.  Your business can only profit from it.